Zappos. I’ve heard so much about their legendary service, and had a chance to experience it first hand today. The short version is that I bought a pair of boots there, that I’ve been dreaming about for years, and when I got them a zipper was broken. It was terribly sad, but you don’t find out about a company’s service until something goes wrong, and at that point Zappos transcended all my expectations.
One Sentence Journal
Sometimes, change comes in small packages. A journey of 1000 miles begins with a single step – and all that. Another little gem from The Happiness Project author, Gretchen Rubin – the idea of a One-Sentence Journal. Keeping a journal, or a blog, sometimes seems like it would take too much energy, but Gretchen came … Read more